Frequently Asked Questions


Do you offer shipping?

Yes! Please select Standard or Expedited shipping when checking out. We ship via Canada Post. Orders over $125 CAD qualify for free, standard, shipping. Orders are shipped out 24 - 48 hours after they are received.  If you are looking for something to arrive more quickly than what Canada Post can deliver, please contact us for a quote on other shipping options.

Where do you deliver?

We currently offer delivery within the Calgary city limits and surrounding areas (Cochrane, Okotoks, Airdrie, Chestermere).

 

What is your delivery schedule?

We have set delivery rounds Monday to Friday (except holidays) for weekly deliveries.

  • Monday: Calgary North West & Cochrane

  • Tuesday: Calgary North East & Airdrie

  • Wednesday: Calgary South West & Okotoks

  • Thursday: Calgary South East & Chestermere

  • Friday: Calgary “Next Day Delivery” only

Orders must be received prior to 8 am on delivery day to be included in that week’s delivery round.

If we are going to be in your area on a day other than what is stated above, we will contact you to attempt delivery sooner!

How much is delivery?

We offer a simple flat rate delivery format:

  • Orders under $55 (before tax) - $4 for weekly rounds delivery, any size order
  • Orders over $55 (before tax) - FREE weekly rounds delivery (see above)
  • Next-Day City Wide Delivery, Calgary only (Monday - Friday) - $10  (please contact us for this option)

Do you offer local pick up?

Yes! We offer a central Calgary option for FREE local pick up. This is located at the Tigerstedt Market Flea, located at 918 Center Street North Calgary.  Simply select this option upon check out. You will receive an email once your order is ready for pick up, please ensure to wait for this email and check the opening hours before you go to pick up your goodies! 

Do you offer gift wrap?

Yes!  We have two standard gift wrap options, found here

We also offer a customized celebration boxEach box includes a variety of our favorite toys, tailored to the recipient's interests you share with us!  The items in the box are discounted 5-10% to ensure we fill the box with as many goodies as we can within your budget!  We will package the items in a custom Cherry Tree Lane box, including an exclusive sticker sheet designed by YYC local artists that can be used to decorate the box. The box is then delivered locally in YYC (& surrounding area) on the date of your choosing, or shipped (with our discounted flat-rate fee*) Canada wide.