Frequently Asked Questions
Do you offer shipping?
Yes! We ship via Canada Post or other courier and offer flat rates as follows:
Rest of Canada $12.99
Orders over $150 CAD (before tax & after discounts) qualify for free, standard, shipping.
Orders are shipped out within 5 business days after they are received.
If you are looking for something to arrive more quickly than what is listed on your check out, please contact us for a quote on other shipping options.
Where do you deliver?
We currently offer local delivery within the Calgary city limits and select surrounding areas (Airdrie, Chestermere).
Orders to Cochrane and Okotoks are sent via Canada Post or other courier.
What is your delivery schedule?
We are out doing deliveries 7 days a week, with the bulk of our deliveries happening on Mondays. We will deliver your order within 7 days, but if you require something sooner please let us know and we will do our best to accommodate!
How much is delivery?
We offer a flat rate delivery format:
- Within 5 km of our location (T2E0V3) - $7
- Everywhere else - $9
Do you offer local pick up?
Yes! This is an option at checkout and it is FREE! We are located at 920 Centre St N, and can have your order ready for local pick up if you purchase online. You will receive an email once your order is ready for pick up, please ensure to wait for this email and check the opening hours before you go to pick up your goodies!
Do you offer gift wrap?
Yes! We have two standard gift wrap options, found here. We do not currently offer on demand wrapping with in-store shopping, so please checkout online and select local pick up to allow us time to get your items wrapped and ready for you!
We also offer a customized celebration box. Each box includes a variety of our favorite toys, tailored to the recipient's interests you share with us! The items in the box are discounted 5-10% to ensure we fill the box with as many goodies as we can within your budget! We will package the items in a custom Cherry Tree Lane box, including an exclusive sticker sheet designed by YYC local artists that can be used to decorate the box. The box is then delivered locally in YYC (& surrounding area) on the date of your choosing, or shipped (with our discounted flat-rate fee*) Canada wide.