Frequently Asked Questions
Do you offer shipping?
Yes! Please select Standard or Expedited shipping when checking out. We ship via Canada Post and offer flat rates as follows:
Rest of Canada $14.99
Orders over $100 CAD qualify for free, standard, shipping.
Orders are shipped out within 5 business days after they are received.
If you are looking for something to arrive more quickly than what Canada Post can deliver, please contact us for a quote on other shipping options.
Where do you deliver?
We currently offer delivery within the Calgary city limits and surrounding areas (Cochrane, Okotoks, Airdrie, Chestermere).
What is your delivery schedule?
We are out doing deliveries 7 days a week, with the bulk of our deliveries happening on Mondays. We will deliver your order within 7 days, but if you require something sooner please let us know and we will do our best to accommodate!
How much is delivery?
We offer a flat rate delivery format:
- Within 10 km of our location - FREE
- 11 - 40 km from our location - $4
- 41+ km from our location - $10
Do you offer local pick up?
Yes! We offer a central Calgary option for FREE local pick up. This is located at the Tigerstedt Market Flea, located at 918 Center Street North Calgary. Simply select this option upon check out. You will receive an email once your order is ready for pick up, please ensure to wait for this email and check the opening hours before you go to pick up your goodies!
Do you offer gift wrap?
Yes! We have two standard gift wrap options, found here.
We also offer a customized celebration box. Each box includes a variety of our favorite toys, tailored to the recipient's interests you share with us! The items in the box are discounted 5-10% to ensure we fill the box with as many goodies as we can within your budget! We will package the items in a custom Cherry Tree Lane box, including an exclusive sticker sheet designed by YYC local artists that can be used to decorate the box. The box is then delivered locally in YYC (& surrounding area) on the date of your choosing, or shipped (with our discounted flat-rate fee*) Canada wide.